Establishing a partnership with a telecom consultancy firm can help mobile operators and other telecom service providers to grow their business. Whether they need to develop a specific telecom solution, launch a new service, or drive more revenue from existing products and networks, a consultancy firm can provide guidance at every stage of the decision-making process, including business and technical planning of network solutions, cost-analysis and optimization of product development and deployment life cycles, or designing go-to-market strategies.
Strategic drivers for using telecom consultancy services
For starters, the consultancy firm will perform an audit of your telecom infrastructure and offerings, giving you a clear assessment of your telecom network and services and identifying potential opportunities for business growth, such as adopting new technologies, leveraging telecom convergence, introducing new, revenue-generating services, or enhancing existing product lines. Other benefits of using telecom consultancy services include:
Cost efficiency and transparency
Leveraging their experience in the industry, a telecom consultancy firm can identify those areas where costs can be reduced (such as costs associated with staff, training, development etc.), thus helping you achieve a higher ROI for telecom investments and benefit from enhanced predictability in the purchase, development, or maintenance of telecom systems and services.
Telecom knowledge and expertise
By partnering with a telecom consultancy firm, you can also capitalize on their experience with similar telecom projects and achieve additional benefits for your specific project. For example, delivering higher quality software, as a result of such a partnership, will automatically translate into enhanced customer satisfaction and additional revenue.
Shared risks, higher performance
A partnership with a value-added telecom outsourcing and consultancy company also means sharing business and technology-related risks. Ideally, the consultancy firm will offer fixed-price projects and guaranteed delivery times and performance in the form of Service Level Agreements, thus being accountable for the functionality and performance of offered services and developed solutions.
Quality, security and compliance
Certifications such as ISO 9001:2008 or Six Sigma are a proof of the consultancy company’s vision, competencies and commitment to achieve excellence and apply quality standards in their development processes. A telecom consultancy firm can also be a great help in keeping up-to-date with government regulations and handling security and compliance issues, minimizing risks associated with maintaining sensitive company, client or financial data.
Strategic life cycle planning
Whether it’s enhancing legacy systems or introducing next generation technologies and services, a telecom consultancy company can help you optimize your life cycle planning process and get you prepared for any market changes. They can recommend you the most suitable, performance-driving technologies, and offer specialist expertise and support during the entire implementation process.
Focus on growing your business
Outsourcing a part of your telecom operations can also enable you to increase your competitiveness by allowing internal teams to focus on other activities such as driving revenue from the existing base of customers, or creating strategies for winning new customers. It is thus a way for accelerating time to market and ensure timely deliveries, leveraging the consultancy firms’ experience.